Privacy Policy – MKLAIOE LTD

At MKLAIOE LTD, your privacy and security are our top priorities. This Privacy Policy details how we collect, use, and safeguard your personal information while complying with relevant laws in France and the European Union. By using our website (mklaioeltd.com), you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information to provide and enhance our services, as follows:

Personal Information: Name, email address, phone number, shipping address, and payment details. In accordance with the requirements of the French Data Protection Act, we will clearly inform you of the specific purposes for collecting this information. When collecting payment details, we will strictly adhere to security standards to protect your financial information.

Technical Information: IP address, browser type, device details, and cookies used for analytics and functionality. We will fully respect your right to choose regarding the use of cookies and obtain your explicit consent through prominent pop – ups or other means.

Transaction Information: Purchase history, payment methods, and preferences.

2. How We Use Your Information

We use your information for the following purposes:

Process orders and payments securely, strictly complying with French financial data protection regulations to ensure transaction security.

Deliver products and manage shipping logistics.

Provide customer support and respond to inquiries.

Personalize your shopping experience. We will re – confirm your authorization before using your preference information.

Conduct analytics to improve our services. During the analysis process, we will strictly protect the anonymity of your personal information.

Fulfill legal obligations, ensuring that all data processing activities comply with French and EU legal requirements.

3. How We Protect Your Information

We implement a series of robust measures to protect your personal data:

Use SSL encryption technology to ensure transaction security, in line with French regulations on online transaction security.

Conduct regular security audits to prevent unauthorized access. Audit results will be retained for regulatory inspection.

Restrict access to personal data to authorized personnel only and establish a strict permission management and access approval system.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze usage:

Essential Cookies: Ensure the proper functioning of the website. These cookies are enabled by default and do not require additional action from you.

Performance Cookies: Help us improve the user experience by analyzing website performance. We will explain their purpose and obtain your consent before enabling them.

Marketing Cookies: Deliver personalized advertisements based on your preferences. You can refuse these cookies at any time through your browser settings or the management tools we provide.

You can manage your cookie preferences through your browser settings. If you refuse some cookies, it may affect the use of certain functions of the website.

5. Your Rights (French and EU Residents)

In accordance with the French Data Protection Act and the General Data Protection Regulation (GDPR) of the European Union, you have the following rights:

Right of Access: You have the right to request a copy of your personal data. We will respond within 2 business days of receiving the request and provide the data in an understandable and usable format.

Right of Correction: If you find that the data is inaccurate or incomplete, you can request us to update it. We will verify and process it in a timely manner.

Right of Erasure: In circumstances permitted by law, such as when the data is no longer used for the original purpose or you withdraw your consent, you can request the deletion of your data. We will complete the deletion operation within 3 business days and notify you of the result.

Right to Restrict Processing: Under certain circumstances, you can request to restrict our processing of your data. During the restriction period, we will only retain the necessary data to safeguard your rights.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine – readable format and transfer it to other data controllers. We will provide the necessary technical support to assist with the data transfer.

Right of Objection: You have the right to object to our data processing based on legitimate interests, including for marketing purposes. Upon receiving your objection, we will stop the relevant processing, unless we have legitimate reasons to continue.

To exercise the above rights, please contact us via email ([email protected]) or by phone (+33 681957994). We will process your request as soon as possible and respond within the statutory time limit.

6. Data Retention

We retain your personal data only for as long as necessary to achieve the purposes described in this policy or as required by law. Once the retention period expires, we will securely delete or anonymize the data to ensure that no individual can be identified.

7. Information Sharing

We will not sell or share your personal information with third parties, except:

When collaborating with service providers to process payments or fulfill orders. In this process, we will enter into strict data protection agreements with service providers, requiring them to comply with French and EU data protection regulations to ensure the security of your data.

When required by law to fulfill legal obligations. We will verify the legal basis before sharing and take necessary measures to protect your information rights and interests.

8. Updates to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our business practices or legal requirements. We will notify you of important updates by posting announcements in prominent locations on the website or sending emails. Please review this page regularly for the latest content.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us as follows: